When working on an application, why are some sections not available to me (or locked or gray)?

When you are working on a college application, some sections of an application may depend on your answers to previous questions/sections. In the example below, the buttons for Official Documents and Uploads are unavailable.

In general, this is because you must first complete previous sections (such as Terms or Program selection) before you can access the remainder of the application.

Once you complete the required sections, you can access the rest of the application.

 

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